“It took more than 10,000 yuan to buy a bed of pure solid wood. It was only found when it was installed. It was just a frame of solid wood.†Yesterday, Mr. Shi, who had worked hard to purchase furniture for decoration, told the reporter, “It was originally for the purpose of buying pure solid wood. Big price, I didn’t expect only a few boards to be solid wood, which is too crowded."
On April 2, Mr. Shi ordered a solid wooden double bed at a furniture store in Qikou Furniture City for a price of 15,200 yuan. At that time, the store promised that all the beds were made of Wujinmu, "absolutely 100%." After paying the money, the store delivered it to the door on April 9 and installed it. During the installation process, Mr. Shi found that the material of the wooden bed sent was not the same as the original promise. "The only frame around it is Wujinmu, and the middle part is not Wujinmu at all. I refused to sign the delivery note." Shih said that through observation, he found only this bed surrounded by wood, and the rest are spliced hardwood, for which he immediately reflect the party and shop, but the shop's explanation left him stunned, "he Tell me that pure Wujinmu is the whole frame is Wujinmu, not all of them are Wujinmu." Since the other party did not want to return the goods and was not willing to pay a certain percentage of the price difference, Mr. Shi had to make a complaint to the Municipal Consumer Protection Committee.
"I can say that the original book that was introduced to the customer, written on the order and sent to his home is definitely the same bed." For the situation reflected by Mr. Shi, the dealer’s purchaser named Wang responded At that time, she was responsible for introducing the bedding products. Mr. Shi and his family also listened to the complete introduction and approved the Wujin wooden bed, and paid for the order. On the order, I clearly wrote about the structure and material of this solid wood bed . Mr. Shi did not object at the time, and the factory was completely made according to the order. But now she is being complained, so she is puzzled.
“Our furniture is on the high-end route, and it pays great attention to the brand image. Therefore, the process from introduction to delivery has strict requirements, and it is guaranteed that there will be no shortage of goods.†The guide told reporters that because the bed is almost all It is customized, once the customer approves the order, no quality problems are generally not returned.
The frame of the bed is solid wood. Is it a pure solid wood bed ? In this regard, the industry insiders said that furniture sellers posing as solid wood furniture with solid wood frame furniture have occurred from time to time, posing as solid wood frames and wood-based panels. However, from the inside of the industry, only the frame, door panel, panel, and side panel are solid wood furniture, which can be called solid wood furniture. The staff of the Municipal Consumer Protection Committee reminded consumers that when buying solid wood furniture, they must not be confused by the solid wood slogans of the merchants. Beware of “solid wood frame†furniture posing as solid wood furniture. In addition, some low-grade wood furniture veneer levels are now improved, and the patterns are consistent, which is difficult for consumers to distinguish. So some manufacturers will cover the door panels, panels, side panels, etc. with the musk wood, and the core wood is the MDF to deceive consumers. The staff suggested that you must ask carefully when purchasing so-called solid wood furniture, and carefully check the purchase contract before signing.
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