High-end furniture has been bought home for a year, and there are still pungent smells that make people dizzy.
After testing the indoor formaldehyde is normal, the odor is in the end, no department can detect. To this end, Ms. Li, who lives in the South Lake waters of Hongshan District, has no return.
The smell is not dissolved in formaldehyde for one year.
Yesterday, Ms. Li reported to the newspaper that in August last year, she bought a set of children's furniture at the colorful life counter of a home square in Wuchang. The store said that the furniture material is all solid wood imported from Belgium. "I just tasted when I bought it. I thought it would be good to let it go for a while."
Unexpectedly, in May of this year, Ms. Li found that the plants in the room gradually withered and the odor did not dissipate. It would be dizzy after staying in the room for a long time.
Tested by the environmental testing company, the indoor formaldehyde is in the normal range, indicating that the smell of furniture is not formaldehyde.
No department can detect and can not return
On October 14, Ms. Li went to the furniture counter to return. The staff responded that Ms. Li needed to issue a formal agency quality inspection report.
Ms. Li found the Wuhan Industrial and Commercial Bureau, the Environmental Protection Bureau, the Quality Supervision Bureau and the Forestry Academy, but the other party can only detect the formaldehyde content in the air or furniture.
The staff of the Forest Products Quality Supervision Station of the Forestry Science and Technology Institute of Wuhan introduced that the materials of children's furniture are generally solid wood and contain no formaldehyde. “Some merchants use chemical reagents to soak the wood to change color, or to prevent corrosion and insects, which may cause odors.â€
"At present, there is no department that can detect the odor of the board." The staff of the furniture quality supervision station authorized by the Wuhan Municipal Bureau of Quality Supervision said.
Because it is impossible to detect the odor, the staff of the Wuhan Municipal Administration of Industry and Commerce said that they could not handle it, and only the two sides could actively negotiate to resolve the matter.
The home plaza also said that it has no right to force sellers to exchange goods, and can only coordinate among them.
Lawyer: Both parties can negotiate exchange
In this regard, Fu Jun, a lawyer at Hubei Law Firm today, believes that buyers and sellers should agree on product quality, including specifications, functions, and side effects.
If the parties do not agree, according to the Product Quality Law and the Consumer Protection Law, manufacturers and sellers should also ensure that the product is not harmful to the safety of the person and property of the consumer.
In this incident, Ms. Li believes that the family has an odor and is unable to bear the damage caused to the body of the family and the family.
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